Welcome to the privacy policy of Goalchime Ltd. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Please note: This Privacy Policy applies solely to your use of these informational Websites (https://goalchime.com and https://resetkit.app), hereafter referred to collectively or individually as “this Website”. The privacy policy governing Goalchime Ltd’s mobile applications (such as ResetKit) is available separately.
Latest update: 18 March 2026
Goalchime Ltd
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom
Owner contact email: [email protected]
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of tracking tools by third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy. This Website does not set first-party cookies (see Section 7).
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
This Website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 (or 16 in certain EU jurisdictions). If you are a parent or guardian and believe your child has provided us with personal information (such as via a contact email), please contact us at [email protected] so we can delete such information from our systems.
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. Where Personal Data is transferred to service providers outside the European Economic Area (EEA), such as to the United States, we ensure it is protected by appropriate legal safeguards, including the EU Standard Contractual Clauses or the EU-US Data Privacy Framework. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Support emails are retained only as long as necessary to resolve the inquiry.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
| Detail | Info |
|---|---|
| Company | This Website |
| Place of processing | United Kingdom / Local Device |
| Personal Data processed | Email address, name (if provided), and any data shared in the message body |
If you send us an email requesting support or information, we use your email address strictly to reply to your inquiry. We do not use this email for marketing purposes or share it with third parties.
This type of service allows this Website to distribute its content using servers located across different countries and to optimise its performance. Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
| Detail | Info |
|---|---|
| Company | Cloudflare, Inc. |
| Place of processing | United States |
| Personal Data processed | Usage Data, Trackers |
| Privacy policy | https://www.cloudflare.com/privacypolicy/ |
This Website does not set first-party cookies. However, third-party services used by this Website (such as Cloudflare) may set their own cookies or use tracking technologies as described in Section 6 above. For more details about how these third-party services process data, please refer to their respective privacy policies linked in Section 6.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Personal Data shall be processed and stored for as long as required by the purpose it has been collected for.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
This section applies to residents of California and other US states with applicable privacy laws (such as the CCPA).
We do not sell or share your personal information with third parties for cross-context behavioural advertising. The limited data collected through this Website (Usage Data and Trackers via third-party services such as Cloudflare) is used solely for the purposes described in this privacy policy.
You have the right to:
To exercise these rights, please contact us at [email protected].
If Goalchime Ltd is involved in a merger, acquisition, or sale of assets, Personal Data collected through this Website may be among the assets transferred. Because this Website collects only limited data (Usage Data and third-party Trackers as described in Section 6), any such transfer would be confined to that scope. We will provide notice on this Website before any Personal Data is transferred and becomes subject to a different privacy policy.
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or — as far as technically and legally feasible — sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
| Term | Definition |
|---|---|
| Personal Data (or Data) | Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. |
| Usage Data | Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment. |
| User | The individual using this Website who, unless otherwise specified, coincides with the Data Subject. |
| Data Subject | The natural person to whom the Personal Data refers. |
| Data Processor (or Processor) | The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy. |
| Data Controller (or Owner) | The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website. |
| This Website (or These Websites) | The means by which the Personal Data of the User is collected and processed. Refers collectively or individually to https://goalchime.com and https://resetkit.app. |
| Service | The service provided by this Website as described in the relative terms (if available) and on this site/application. |
| European Union (or EU) | Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area. |
| Cookie | Cookies are Trackers consisting of small sets of data stored in the User’s browser. |
| Tracker | Tracker indicates any technology — e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting — that enables the tracking of Users, for example by accessing or storing information on the User’s device. |
| Legal Information | This policy relates solely to these Websites (https://goalchime.com and https://resetkit.app), if not stated otherwise within this document. |
Goalchime Ltd
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom
Owner contact email: [email protected]
Privacy Policy — Latest update: 18 March 2026